Terms of Service
1. Definitions
In these Terms of Use, the terms below are defined as follows:
Account: the Customer’s personal environment on the Platform, which he gains access
to by using the login details.
Content: all information, including but not limited to personal data, and documents
provided or shared by the Customer in any way via the Platform, including but not limited to
documents and data that are uploaded.
Services: the services provided by ResumeMyWork to the Customer via the Platform.
Documentation: the written and/or electronic documentation relevant to the Platform
and the Services.
Terms of Use: these general terms and conditions and terms of use of ResumeMyWork that
apply to the Agreement between ResumeMyWork and the customer and to the use of the Platform and the
Services.
Login details: the user name, the password and any additional security information
for the Customer, which he can use to gain access to his Account(s).
Customer: the natural person who does not act in the performance of a profession or
business.
Agreement: the agreement between ResumeMyWork and the Customer with respect to the Platform
and the
Services.
Parties: ResumeMyWork and Customer jointly, each individually referred to as a ‘Party’.
Platform: the digital environment provided by ResumeMyWork to the Customer on the basis of
software as a service, which contains the functionalities shown in the Documentation.
Privacy this includes the personal data that ResumeMyWork may collect during use of the
Platform and the
Policy: Service, the purposes for which the relevant personal data are processed,
the security measures and the rights of the controller and the data subject. The Privacy Conditions
shall furthermore apply as a processor agreement between the parties.
ResumeMyWork: ANJ ADVISORS LLC
3013 NEPPERHAN RD LOUISVILLE, KY 40220
e-mail: support@resumemywork.com
2. Applicability of Terms of Use and amendments
- These Terms of Use apply to the Agreement between ResumeMyWork and the Customer, unless these Terms
of Use are expressly deviated from writing. - ResumeMyWork expressly excludes the applicability of additional or other (general) terms and
conditions, unless ResumeMyWork and the Customer explicitly agree otherwise in writing. - The Agreement is concluded electronically. ResumeMyWork will provide the Terms of Use electronically
to the Customer prior to the conclusion of the Agreement and in such a way that it can be
easily stored by the Customer on a durable medium. If this is not reasonably possible, the
location where the Terms of Use can be accessed electronically will be indicated before the
Agreement is concluded. The Terms of Use may also be sent to the Customer free of charge at
his request. - In the event that specific product or service terms and conditions apply in addition to these
Terms of Use, the second and third paragraphs apply mutatis mutandis and, in the event of
conflicting terms and conditions, the Customer may at all times invoke the applicable
provision that benefits him most.
3. Tenders/Offer
- The offer contains a complete and accurate description of the offered products, digital
content and/or services. The description shall be sufficiently specified to allow the
Customer a proper assessment of the offer. Where ResumeMyWork uses images, they are a true
reflection of the offered products, services and/or digital content. Apparent mistakes or
manifest errors in the offer do not bind ResumeMyWork. - Each offer contains information to such extent that the rights and obligations attached to
the acceptance of the offer are evident to the Customer. - Apparent mistakes or errors in a quote or offer do not bind ResumeMyWork.
4 Agreement between ResumeMyWork and the Customer
- Subject to the provisions of paragraph 4, the Agreement is concluded from the moment of
acceptance by the Customer of the offer and the fulfilment of the corresponding conditions. - If the Customer has accepted the offer electronically, ResumeMyWork will immediately confirm receipt
of the acceptance of the offer electronically. As long as the receipt of this acceptance has
not been confirmed by ResumeMyWork, the Customer may terminate the Agreement. - If the Agreement is concluded electronically, ResumeMyWork will take appropriate technical and
organizational measures to secure the electronic transfer of data and ensure a secure web
environment. If the Customer pays electronically, ResumeMyWork will take appropriate security
measures to that end. - ResumeMyWork may, within the law, verify whether the Customer is able to meet his payment
obligations, as well as all those facts and factors that are important for a responsible
conclusion of the distance contract. If, based on such investigation, ResumeMyWork has good reasons
not to enter into the Agreement, it is entitled to refuse an order or request stating
reasons, or to attach special conditions to the execution. - No later than upon delivery of the service to the Customer, ResumeMyWork shall supply the following
information, in writing or in such a way that it can be stored by the Customer in an
accessible manner on a durable medium: - the postal address of the ResumeMyWork branch where the Customer can submit its written complaints;
- the conditions under which and the manner in which the Customer can exercise the right of
withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; - the information about guarantees and existing after-sales service;
- the price including all taxes of the product, service or digital content; where applicable,
the costs of delivery; and the method of payment, delivery or execution of the distance
contract; - the requirements for cancellation of the contract if the contract has a duration of more than
one year or is indefinite; - In the event of renewal of the agreement, the provision in paragraph 1 only applies when the
Platform is made available for the first time.
5. Restriction of right of withdrawal
- The Customer expressly agrees by virtue of Book 6, article 230i sub g BW that the right of
withdrawal is limited to a 7- (seven) day period.
6. User rights and access
- Upon the conclusion of the Agreement, or as much later as ResumeMyWork and the Customer have agreed,
ResumeMyWork shall provide the Customer with the login details, to be used for access to Account on
the Platform and the Services. - By sending the login details, ResumeMyWork grants the Customer a non-exclusive, personal and
non-transferable right of use of the Platform and the Services with effect from and for the
duration of the Agreement. - The login details and the use of the Platform and the Services are strictly personal. The
Customer must observe strict confidentiality and secrecy with regard to his login details. - The Customer will take appropriate measures to detect, limit or prevent loss and/or abuse of
login details. - Loss or misuse of the login details and/or abuse of the Platform must be reported to ResumeMyWork
immediately. ResumeMyWork is not liable for (the consequences of) loss of login details and/or the
misuse of login details of the Customer by a third party.
7. Price
- During the validity period stated in the offer, the prices of the services offered/the service offered will not be increased, except for price changes due to a change in VAT rates.
The prices mentioned in the services offer include VAT.
The Customer is obliged to immediately notify ResumeMyWork of any inaccuracies in the stated payment details.
8. Delivery times
- ResumeMyWork makes sure to apply all due care when receiving the data from the Customer and when
assessing the application for the provision of the Services. - If the delivery of the Service is delayed in any way, or if the delivery of the Service
cannot or only partially be made, the Customer will be notified no later than 30 (thirty)
days after the order was placed. In that case, the Customer has the right to dissolve the
agreement without any costs and shall be entitled to any compensation. - After dissolution in accordance with the previous paragraph, ResumeMyWork shall immediately repay
the amount already paid by the Customer.
9. Rights and obligations on the part of the Customer
- The Customer will timely provide all information necessary for ResumeMyWork to execute the Agreement
and provide his cooperation. - The Customer is expressly not allowed to use the delivery made by ResumeMyWork under the terms of
the Agreement for a purpose other than the intended use. - The Customer declares to use the Platform and the Services solely for his own account and
risk. The customer is therefore responsible for the use of the Platform and the services and
its user account by others. - The Customer shall not sell, transfer or pledge his rights and obligations under the
Agreement to a third party. - The Customer is liable for all use of the Platform and the Services, including the use by
those whom he has given access to his Account. The customer indemnifies ResumeMyWork against all
use of the Platform and the Services and all claims of third parties in respect of such use. - The Customer may not monopolise the platform’s infrastructure and/or the functionality of the
Platform unreasonably or disproportionately. - The use of the Platform by the Customer and Content he uploads and downloads, may not
infringe the rights, good name and interests of ResumeMyWork and/or third parties, including but
not limited to intellectual property rights and rights relating to the protection of
personal data. - The Content uploaded by the Customer must be provided in a manner and in a format as
indicated by ResumeMyWork. - The Content uploaded by the Customer is owned and remains the property of the Customer.
- The Customer guarantees the correctness, completeness, accuracy, reliability and up-to-date
status of the Content, even if it originates from third parties. ResumeMyWork is not responsible
and/or liable for the use of Content by the Customer. - Without prejudice to the other provisions of these Terms of Use, the Customer may not upload
Content that: - is based on untruths and/or is misleading;
- is libellous, slanderous, offensive, racist, discriminatory or hateful;
- erotic or pornographic;
- contains hyperlinks, torrents or similar information of which the Customer is aware or ought
to be aware that it refers to material that infringes third-party rights; - contains personal data without the consent of data subjects or unnecessarily;
- contains unwanted commercial, charitable or idealistic communication;
- contains viruses, malware, Trojan horses, worms, bots or other software that damage, erase or
appropriate an automated work or data or make automated work or data unusable or
inaccessible or that is intended to bypass technical protection measures of the service
and/or software; - contains tools and/or applications (in-house or provided by third parties) used to
investigate Content and/or the Platform in any way or used in an improper manner; - is otherwise unlawful in any way.
- The customer is obliged to keep his own current (digital) copy of all information, data and
Content that the Customer provides to ResumeMyWork under the terms of the execution of the
Agreement, whether or not via the Platform. - Any use of the Platform and Services is entirely at the Customer’s own responsibility and at
the expense and risk of the Customer. - The Customer ensures the correct computer, data or telecommunication facilities with which
the Platform can be used (safely) for his own account. ResumeMyWork ensures that the user rights in
the Platform are set correctly. - The Customer can contact ResumeMyWork via the contact form via: https://resumemywork.com/contact for
support.
10. Protection of personal data and confidential information
- ResumeMyWork may process personal data of or provided by the Customer under the terms of the
Agreement. Personal data will be processed in accordance with applicable laws and
regulations, in accordance with ResumeMyWork’s Privacy Policy, which the Customer agrees to upon
the conclusion of the Agreement. - The Customer declares and guarantees that he is authorised to provide and process the
personal data as referred to in paragraph 1 of this Article to ResumeMyWork with respect to the
performance of the agreement. - The Customer retains, as far as applicable, the title to the personal data provided to ResumeMyWork.
- All employees who act under the authority of ResumeMyWork and have access to the personal data are
required to maintain confidentiality in writing. - The Customer fully indemnifies ResumeMyWork against all third-party claims, which arise in any way
from and/or are related to the processing of personal data by ResumeMyWork via the Platform and/or
the Services, or by the third party providing services to ResumeMyWork in this respect.
11. Intellectual property rights
- All intellectual property rights that established in the Platform, the Services and any other
items provided by virtue of the Agreement, are exclusively vested in ResumeMyWork or its licensers.
The Customer only obtains a right of use for the duration of the Agreement. - The Customer is not permitted to remove or change any indication concerning the intellectual
property rights of ResumeMyWork in the Platform and the Services. - Except as permitted by mandatory law, the Customer may not modify, reproduce or decompile the
Platform or apply reverse engineering. The Customer is not permitted either to take any
action with the purpose or purport to discover or obtain the source code of the Platform, or
to engage third parties or to assist with such actions or for any indications concerning the
confidential nature and confidentiality of works. - ResumeMyWork is allowed to take technical measures to protect its intellectual property rights.
Technical safeguards fitted by ResumeMyWork must not be removed or avoided. - In the event that it has been conclusively established in court that the Platform and the
Services infringe a third-party intellectual property right, or in the case that ResumeMyWork
believes there is a real chance that such an infringement is imminent, ResumeMyWork will make sure
that the Customer can continue to use the Platform and/or the Services (or an equivalent as
for functionality) without disturbance. If, in ResumeMyWork’s opinion, this is not reasonably
possible, ResumeMyWork has the right to dissolve the Agreement without being liable to pay damages
to the Customer. Any other or further liability or indemnification obligation on the part of
ResumeMyWork for infringement of intellectual property of a third party is entirely excluded.
12. Obligations with regard to complaints
- If the Service delivered pursuant to the Agreement fails to comply with the Agreement, the
Customer must notify ResumeMyWork within a reasonable period of time after he has or reasonably
should have discovered such failure. The notification is in any case deemed to be made on
time if the Customer notifies ResumeMyWork in writing within two months after the discovery. - Complaints submitted to ResumeMyWork will be answered within a period of 14 days from the date of
receipt. If a complaint requires a longer processing time as anticipated, ResumeMyWork will reply
within the period of 14 days with a notice of receipt and an indication of when the Customer
can expect a more detailed answer. - If the complaint cannot be resolved by mutual agreement, a dispute may have to be submitted
to the dispute resolution.
13. Liability
- ResumeMyWork is not liable for a shortcoming in the fulfilment of the agreement if the Customer has
not complied with the obligation of filing a complaint referred to in Article 13. - In case of force majeure, ResumeMyWork is not liable for a shortcoming in the fulfilment of the
obligation to pay compensation. Force majeure means the provisions in article 15 of these
Terms of Use. - ResumeMyWork excludes its liability to the maximum permissible situations in accordance with the
provisions in imperative law with regard to the situation in which the Content and/or data
of the Customer becomes damaged or becomes illegible. ResumeMyWork is not obliged and cannot be
held to repair the Content and/or data. - The Customer indemnifies ResumeMyWork against all claims comprising that the use of the Platform
and/or the Services violates third-party rights and indemnifies ResumeMyWork against all
third-party claims resulting from non-compliance with these Terms of Use by Users.
14. Force Majeure
- Force majeure means any shortcoming for which ResumeMyWork cannot be held responsible, because it is
not due to her fault and is not for her account under the law, a legal act or pursuant to
generally accepted concepts in transactions. - In the event of force majeure, ResumeMyWork has the right to suspend the performance of the
Agreement for the duration of the force majeure situation. - If the situation of force majeure lasts for a period longer than 90 (ninety) days, both
Parties are entitled to terminate the Agreement without being liable to pay damages to each
other. All performance already made under the terms of the Agreement shall in that case be
paid and settled.
15. Transfer of rights and obligations
- The Customer is not entitled to transfer rights and obligations under the Agreement to a third
party without ResumeMyWork’s prior permission. ResumeMyWork is allowed to transfer rights and obligations
under the Agreement to a third party. The Customer is entitled to dissolve the Agreement in
writing if ResumeMyWork transfers its rights and obligations to a third party.
16. Duration, extension and termination, implications
- The Agreement is entered into for the duration of one calendar month and subsequently it is
each time renewed tacitly for the duration of one calendar month. - ResumeMyWork and the Customer both are entitled to terminate the Agreement with a one-month notice
period. - Both parties are entitled to dissolve the Agreement without written notice of default or
intervention of the court and without being obliged to pay any damages or compensation with
immediate effect in writing in whole or in part in case: - the other Party applies for a moratorium;
- a Party applies for its bankruptcy, its bankruptcy is applied for or pronounced;
- (part of) the assets of the other Party has/have been or is/are being seized;
- in the event that the other Party is deemed to no longer being able to meet its obligations.
- Both Parties have the right to terminate the Agreement in whole or in part in the event the
other Party fails to fulfil its obligations under the Agreement for which failure it can be
held responsible and, after a proper and detailed written notice by registered post with at
least a 14- (fourteen) day period in which fulfilment is still requested, the defaulting
party continues to fail to fulfil its obligations under the Agreement. - If the Customer has already received any performance in connection with the performance of
the Agreement at the time of dissolution, such performance and the associated payment
obligations shall not be subject to reversal, unless ResumeMyWork is in default with respect to
said performance. Any amounts that ResumeMyWork has invoiced before the dissolution in connection
with any performance already delivered under the terms of the Agreement, remain due and
become immediately due and payable at the moment of the dissolution. - From the moment the Agreement ends, all the Customer’s rights of use on the Platform, the
Service and any times provided by ResumeMyWork, are cancelled.
17. Refund Policy
We consider refunds on request in the event that information is incorrectly reported or not provided. If you feel there is a problem with the report please contact us to discuss refund options
You may use our automated support line to issue yourself a full refund.
Refund Line: +1 (502) 649-5389
18. Miscellaneous
- If any provision in the Agreement and/or these Terms of Use is void or nullifiable, the
remaining provisions will remain in full force. ResumeMyWork will establish a new provision, which
shall be as much as possible in keeping with the purport of the void/annulled provision. - If at any time ResumeMyWork does not invoke a right or power conferred on it by virtue of the
Agreement or the law, this does not constitute a waiver of such right or power. - Provisions in the agreement and these Terms of Use which by their nature are intended to
remain applicable after the end of the Agreement remain fully effective upon termination of
the Agreement. - The law applies to the Agreement, these Terms of Use and all the use of the Platform and
the Services.